Privacy Policy

Effective Date: 25/9/2024

At ErosEssence, your privacy is our top priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or make a purchase. By using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you create an account, place an order, or subscribe to our newsletter, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information.

• Non-Personal Information: We may collect non-personal information automatically when you visit our website, including your IP address, browser type, pages viewed, and the time spent on our site.

2. How We Use Your Information

We use your information for various purposes, including:

• Processing and fulfilling your orders
• Communicating with you regarding your orders and inquiries
• Sending you promotional emails or newsletters (you can unsubscribe at any time)
• Improving our website and services
• Analyzing customer behavior to enhance user experience

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies) as long as those parties agree to keep this information confidential.

• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your sensitive data (such as credit card information) is transmitted via Secure Socket Layer (SSL) technology and encrypted in our database. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Cookies

Our website uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture certain information. You can choose to have your computer warn you each time a cookie is being sent or turn off all cookies through your browser settings. However, if you disable cookies, some features of our site may not function properly.

6. Third-Party Links

Our website may contain links to third-party sites. These sites have separate and independent privacy policies, and we have no responsibility or liability for the content and activities of these linked sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights

You have the right to request access to the personal information we hold about you, to request correction of any inaccuracies, and to request deletion of your personal information, subject to certain exceptions. To exercise these rights, please contact us using the information below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

ErosEssence
Email: [email protected]